Contact information

Contact Us

We are here to help. Whether you have questions about your order, need assistance with our 30-Day Risk-Free Satisfaction Guarantee, or have partnership inquiries, our dedicated customer support team is ready to assist you.

1. Customer Support & General Inquiries

Customer Support Email: support@snafre.com
Customer Support Phone: +1 (626) 216-4775
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
Response Time: We strive to reply to all inquiries within 12 to 24 business hours.

2. Corporate Identity & Registered Office

Brand Name: Snafre
Legal Operating Entity: Shenzhen Tebuen Technology Co., Ltd.
Registered Business Address: Room 805, Unit 3, Building 1, Zhongjia Mingyuan, Ronghua Road, Guozhan Community, Buji Subdistrict, Longgang District, Shenzhen, Guangdong, 518112, China

3. U.S. Operations, Warehouse & Returns

U.S. Fulfillment & Distribution Center:
1230 E 6th St, Los Angeles, CA 90021, United States

4. Business & Partnership Inquiries

Wholesale & B2B Orders: wholesale@snafre.com
Media & Creator Collaborations: media@snafre.com
Legal & Corporate Inquiries: legal@snafre.com